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Privacy Policy

 

Privacy Policy

Effective date: January 2026

ISABS ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use and protect any personal information you provide when using www.isabs.co.uk.

1. Who We Are

ISABS is an independent solar and battery consultancy service providing guidance and connecting homeowners with trusted UK installers.

If you have any questions about this policy, please contact:

Email: info@isabs.co.uk

2. Information We Collect

When you use our website or submit an enquiry, we may collect the following information:

  • Name
     
  • Email address
     
  • Telephone number
     
  • Property postcode or address
     
  • Information about your property or energy usage relevant to solar system design
     

We only collect information that is necessary to respond to your enquiry and provide our services.

3. How We Use Your Information

We use the information you provide to:

  • Respond to enquiries submitted through the website
     
  • Design a solar and battery system proposal
     
  • Obtain tailored proposals from trusted UK installers
     
  • Communicate with you regarding your enquiry
     

Your information will never be sold or shared for marketing purposes.

4. Sharing Your Information

If you request solar proposals through ISABS, your details may be shared with trusted UK solar installation companies solely for the purpose of preparing system proposals for your property.

These installers will only use your information to provide the requested quotation.

5. Data Security

We take reasonable steps to protect your personal information and prevent unauthorised access, disclosure or misuse.

Information submitted through the website is stored securely and only accessed when required to provide our services.

6. Cookies

Our website may use basic cookies to improve website performance and understand how visitors use the site.

Cookies do not identify you personally and can be disabled through your browser settings.

7. Your Rights

Under UK data protection law, you have the right to:

  • Request access to the personal data we hold about you
     
  • Request correction of inaccurate information
     
  • Request deletion of your personal data
     
  • Object to how your data is used
     

To exercise any of these rights, please contact us using the email address above.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.

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www.isabs.co.uk

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